Job Description
We are Hiring for Technical Support Associates Voice Process.
Skills & Eligibility Criteria:
* Any Graduate
*Should have good communication skills.
*Basic Knowledge in ISP (Internet Service Provider)
*Handling Internet Troubleshooting Issues.
*Flexible to working in shifts.
*Can join immediately.
Contact Person - Prathamesh Redkar
NOTE - NO Interviews on Sunday
Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(Technical)
Role: Associate/Senior Associate -(Technical)
Keyskills: Technical Support, international voice process, Excellent communication skills
Desired Profile
Education:UG -Any Graduate - Any Specialization
PG - Post Graduation Not Required
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required
Company Profile
Tech Mahindra is part of the US $15.4
billion Mahindra Group and is a leading global systems integrator and
business transformation consulting organization, focused primarily on
the telecommunications industry. Tech Mahindra helps companies innovate
and transform by leveraging its unique insights, differentiated services
and flexible partnering models. This has helped customers reduce
operating costs, generate new revenue streams and gain competitive
advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring
the leading global business and information technology services company,
Mahindra Satyam (earlier known as Satyam Computer Services).
Tech Mahindra's capabilities spread across a broad spectrum, including
Business Support Systems (BSS), Operations Support Systems (OSS),
Network Design & Engineering, Next Generation Networks, Mobility
Solutions, Security consulting and Testing.
Tech Mahindra's solutions portfolio includes Consulting, Application
Development & Management, Network Services, Solution Integration,
Product Engineering, Infrastructure Managed Services, Remote
Infrastructure Management and BSG (comprises BPO, Services and
Consulting).
With an array of service offerings for TSPs, TEMs and ISVs, Tech
Mahindra is a chosen transformation partner for several leading
wireline, wireless and broadband operators in Europe, Asia-Pacific and
North America.
Tech Mahindra has successfully implemented more than 16 Greenfield
Operations globally and has over 130 active customer engagements mostly
in the Telecom sector. The company has been involved in about 8
transformation programs of incumbent telecom operators.
Tech Mahindra has a global footprint through operations in more than 31
countries with 17 sales offices and 15 delivery centers. Assessed at SEI
CMMi Level 5, Tech Mahindra's track record for value delivery is
supported by over 40,500 professionals who provide a unique blend of
culture, domain expertise and in depth technology skill sets. Its
development centers are ISO 9001:2008 & BS7799 certified.
